FAQs
We have listed a few questions we get asked on a regular basis. If you do not find what you are looking for please get in touch.
Call 01202 775588 or Email: info@primera-sports.com
Do you have workshops in both stores?
We have fully trained mechanics in Bournemouth and Poole stores in fully equipped workshops. Call to make a booking on these numbers.
Bournemouth Store 01202 775588
Poole Stores 01202 749674
Is 0% finance available on all bikes?
0% Finance is only available on full price bikes, it does exclude sale bikes.
Do you offer mail order on bikes?
We do offer mail order on bikes. We do recommended calling to check on stock availability as sometimes of the year certain models become sold out.
Does Primera price match?
We do price match when possible! If you see something cheaper please get in touch and we will try and match the price you have found. Call 01202 775588
Do you offer a bike fitting service?
Since Covid-19 we have changed the way we work. We now only offer bike fitting on bikes we have sold. We offer a free bike fitting on all new bikes from Primera Sports.
Do you carry women's bikes?
We carry a full range of women's bikes in both stores. If you are looking for a new bike we carry Mountain, Road and Electric bikes in both stores.
Do you open Sunday's?
We are open Monday-Saturday from 9.00-5.30. We are closed on Sundays.
Do you repair electric bikes?
Due to our workshops being very busy we only repair electric bikes we have sold. We carry out all repair and service work on electric bikes we have sold and also off full software updates.
Do you take cycle scheme vouchers?
We take all cycle scheme vouchers including Halfords and Evans Cycles.