Information about ordering from Primera
By submitting an order,you are accepting the Terms and Conditions of the Primera website,as set out below.Please read these terms carefully,and print and keep a copy of them for your reference.
This website is owned and operated by:Primera Sports, 244 Charminster Road, Bournemouth, Dorset, BH8 9RR, United Kingdom.
Our VAT number for Primera is 844653705
If you need to contact us then either email: info@primera-sports.com or telephone: (01202) 775588 fax (01202) 775599
***NEW YEAR 2011/12***
Our mail order department will be closed for a well earned rest from 5.30pm Friday 23rd December 2011 until 9am Tuesday 3rd January 2012.During this time no orders will be despatched.Orders can still be placed online during this time and upon our return we will endeavour to get them despatched as quickly as possible,stock availability permitting.
New Year Offers
Discount Code: "SPECIALIZED-10" is only applicable for Specialized Parts & Accessories, in Excludes Bikes & Frames.
Discount Code: "HOLIDAY-15" is not applicable for ANY Specialized products, it excludes Endura, Lightweight, Go Pro HD. It also Excludes Bikes & Frames including SPECIALIZED, CANNONDALE, TREK, CERVELO & ARGON18
PROMOTIONS TERMS
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Discount/Promotion codes cannot be used with Endura, Specialized, Cervelo, Lightweight Wheels & Go Pro HD.
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Discount/Promotion codes can only be used for a cash/card transactions.
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Discount/Promotion codes are valid on all products unless stated otherwise on that product.
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Discount/Promotion codes can only be accepted on new orders. They cannot be used for returns/exchanges.
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Discount/Promotion codes are only valid for a specified term and cannot be backdated to earlier purchases.
PRICE MATCH
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Price Promise – Primera will endeavour to match your best price, The product must be in stock , from the official UK distributor and is subject to certain restrictions
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Postage may be applicable to price match items
WE RESERVE THE RIGHT NOT TO SEND ORDERS WHICH HAVE HAVE BEEN GIVEN A 'HIGH RISK' RATING BY SAGEPAY.
WE CAN NO LONGER ACCEPT CHEQUES FOR PAYMENT.We can only accept cash and the following credit/debit cards:Mastercard,Visa,Visa Electron,Visa Delta,Switch/Maestro,
We cannot send orders to B.F.P.O addresses.We will not accept B.F.P.O addresses as a valid billing address,even if an order is attempeted and payment is authorised by SagePay.
We do not refund postage on returned unwanted items.
0% FINANCE TERMS
Unfortunatly we cannot offer any of our 0% finance deals in conjunction with any other offer. The free gifts that are advertised with the bikes online are only available if you purchase the bike with a one off cash/card payment.
Discount codes cannot be used in conjunction with Finance
Finance is only available to residents of the United Kingdom.
We are licenced credit brokers. Credit is subject to status. Terms and Conditions apply.
All prices on this website are in UK Pounds Sterling and include VAT, except where indicated.
Prices are subject to change without notice.
We always take payment at time of submitting an order,whether we have the item/s in stock or not.
All descriptions/pictures/sizes/weights...etc of items available to purchase on our website are given in good faith and are subject to change without notice due to manufacturers constantly upgrading/changing their products.
We aim to keep the website as accurate and up to date as humanly possible. However we will not be held responsible for any errors found herein.
ALL GOODS ARE OFFERED SUBJECT TO AVAILABILITY
Items listed on our website are purely an invitation to order.They do not constitute that the item is in stock.We do not and cannot guarantee that every item on our website is available at time of ordering.If an item is ordered and we do not have stock then we will try to contact you to see if you would like to wait while we obtain more stock,an alternative item or refund,provided a correct email address and telephone number is provided.We reserve the right to withdraw any item without notice. Postage prices are also subject to change.
During peak summer season (April to September) please allow additional time for orders to be processed and delivered.We recommend allowing at least one week if you are ordering for an event e.g charity bike ride,triathlon etc.
If you have an AOL account you will not receive an order confirmation when you have completed an order.This is a problem with AOL's junk/spam settings and is something we cannot bypass.We recommend setting up an alternative email account,e.g.Hotmail,with which to receive order confirmations and our newsletters.
WHEN SUBMITTING AN ORDER DO NOT CLOSE THE BROWSER WINDOW, otherwise the transaction will fail.Please wait a few moments to allow SagePay to securely take payment. If you are having difficulties placing an online order then do contact us.Our telephone number is (01202) 775588.
These terms and conditions can be printed for your reference. LAST UPDATED:16/12/2011