WE CURRENTLY ONLY SEND TO COUNTRIES LISTED IN THE DROP-DOWN BOX ON THE PAYMENT PAGE.

DUE TO SECURITY REASONS WE CAN ONLY SEND OVERSEAS ORDERS TO THE CREDIT CARD BILLING ADDRESS AND NOT AN ALTERNATIVE ADDRESS.

WE UNFORTUNATLY DO NOT SEND ORDERS TO P.O.BOX ADDRESSES.

DUE TO SECURITY REASONS WE CAN ONLY ACCEPT OVERSEAS ORDERS ONLINE VIA OUR WEBSITE.IF YOU ARE EXPERIENCING ANY PROBLEMS WITH PLACING ORDERS PLEASE EMAIL info@primera-sports.com

Finance is only available to UK residents.

We do not refund postage on returned unwanted items.

All prices on this website are in UK Pounds Sterling and include VAT, except where indicated.Prices are subject to change without notice.

We always take payment at time of submitting an order,whether we have the item/s in stock or not.

All descriptions/pictures/sizes/weights...etc of items available to purchase on our website are given in good faith and are subject to change without notice due to manufacturers constantly upgrading/changing their products.

We aim to keep the website as accurate and up to date as humanly possible.However we will not be held responsible for any errors found herein.

As a small business we have limited resources and as such we do not offer to deduct VAT from our prices for non-UK residents. If we did this we would be inundated with extra paperwork and so we prefer to leave it up to non-UK customers to claim the VAT back from HM Customs and Excise directly. Their address is Customs and Excise VAT Unit, Alexander House, 21 Victoria Avenue, SOUTHEN-ON-SEA X, SS99 1AA, UK.

Certain items we will not send due to their nature e.g CO2 air pumps and canistors,liquids, anything pressurised, energy food, weight, length, restrictions on certain countries import criteria, etc.

Overseas orders will only be despatched once checks have been authorised on payments. We reserve the right not to send any goods to any country.

You may be liable to pay import duties from customs. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Delivery times from despatch vary from 7 - 14 working days (excluding Saturdays,Sundays,and Bank holidays) depending on where the order is going. We send overseas orders by Royal Mail International Signed For service, Royal Mail Airsure service or Parcelforce Worldwide.

All descriptions/pictures/sizes/weights...etc of items available to purchase on our website are given in good faith and are subject to change without notice due to manufacturers constantly upgrading/changing their products.

All goods are offered subject to availability.If an item is ordered and we do not have stock then we will contact you to see if you would like an alternative item or refund,provided a correct email address and telephone number is provided.We reserve the right to withdraw any item without notice. Postage prices are also subject to change.

Discount/Promotional codes can only be accepted for online orders.We cannot accept them for in-store purchases.

Discount/Promotional codes can only be accepted on new orders only.They cannot be used for returns/exchanges.

Discount/Promotional codes are only valid for a specified term and cannot be backdated to earlier purchases.

ALL GOODS ARE OFFERED SUBJECT TO AVAILABILITY.Items listed on our website are purely an invitation to order.They do not constitute that the item is in stock at time of ordering.We do not and cannot guarantee that every item on our website is available at time of ordering.If an item is ordered and we do not have stock then we will try to contact you to see if you would like to wait while we obtain more stock,an alternative item or refund,provided a correct email address and telephone number is provided.We reserve the right to withdraw any item without notice. Postage prices are also subject to change.

During peak summer season (April to September) please allow additional time for orders to be processed and delivered.

If you have an AOL account you will not receive an order confirmation when you have completed an order.This is a problem with AOL's junk/spam settings and is something we cannot bypass.We recommend setting up an alternative email account,e.g.Hotmail,with which to receive order confirmations and our newsletters.

WHEN SUBMITTING AN ORDER DO NOT CLOSE THE BROWSER WINDOW, otherwise the transaction will fail.Please wait a few moments to allow SagePay to securely take payment.

IMPORTANT NOTE REGARDING REFUNDS OF OVERSEAS ORDERS

PLEASE NOTE:As we are a UK company we can only refund orders in UK Pound Sterling.There may be a discrepancy between UK currency and the rest of the world due to fluctuations of the currency market.We have no control over this so the amount refunded maybe less than what the original order might have been.

The VAT number for Primera is 844653705

These terms and conditions can be printed for your reference. LAST UPDATED:12/03/2010